Got a question? We want to help!
Have a look at some of our frequently asked question below.
If we havent answered your question please feel free to contact us by filling out the "Get in touch" form or Emailing us: Sohoeglobal@gmail.com /drop us a message on Depop @vickysfits
Of course, get in contact with us above or email: sales@sohoe.eu/ send us a message via Depop @vickysfits. Don't forget to mention the SKU which is the unique no. of every item in the description so we can send over the measurements ASAP!
Shipping to Ireland and UK= 3 days International shipping=5-7 days on most items. If you are unsure and want to double check or if you need an item for a certain date email us: sales@sohoe.eu or message us on Depop #sohoe and we will get back to you within 1 working day.
National Shipping to Ireland is free
Uk=£3.10
EU= 4.00
USA=$5.56
AUS= $8.50
All products are hand wash ONLY. This is because most of our products are made with delicate materials that are not suited to machine washers.
Yes returned items will be provided with store credit.
It is our number one priority to make sure that you are completely satisfied with your purchase, which is why we offer store credit if:
If your order is not correct (e.g: wrong size, wrong colour or wrong item), In the very unlikely event that this happens you will be provided with the correct item or you can to choose to receive store credit.
In order for us to accept your return, it must meet the below requirements:
The item is unworn and in original condtion
The item has absolutely no marks or stains (including makeup and fake tan)
The item is returned in it's original packaging including any tags and labels.
The item is returned to us within 10 days from delivery date.
Unfortunately swimwear and bodysuits are all non-refundable.
We regret to inform you that any original shipping fees or return shipping charges are non-refundable. The customer is responsible for all return-shipping costs.
We always recommend returning your items via a recorded service as we unfortunately can not be held responsible for any items that do not reach us.
All returns will be processed within 2 days of reaching us
Please fill out the form below with your order number and we will reply with the address to return your item to.
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